Community Transit (Demand Response)
A curb to curb system where passenger
trips are generated by calls from
passengers or their agents at least
twenty-four (24) hours in advance,
to the Transit Reservationist, who
then schedules a vehicle to pick
up the passenger.
New riders need to register
with Community Transit
Simply phone 464-RIDE (7433)
in Ft. Pierce or 879-1BUS (1287)
in Port St. Lucie and provide us
with the following information:
- Name, Address, and Telephone
Number
- Date of Birth and Social Security
Number
- Medicaid Number (Medicaid riders
only)
- Need for Special Assistance
- Mobility Aides (Wheelchair,
walker, etc.)
- Emergency Contact Number
Scheduling Transportation
- Call 464-RIDE (7433) if you
reside in the city of Ft. Pierce
- Call 879-1BUS (1287) if you
reside in the city of Port St.
Lucie
- Give us the date, time, the
address of your destination and
a phone contact.
- Inform us again of any special
assistance you may require.
At least twenty-four (24) hours
notice is requested for trip reservations,
however, every effort is made to
accommodate same day riders. We
can take reservations up to two
weeks in advance.
Medicaid Transportation Only
Transportation to a Medicaid provider
in St. Lucie County requires 48-hours
advance notice. Transportation
to a Medicaid provider outside
St. Lucie County requires 72-hours
advance notice. You will need
to supply the Transit Reservationist
with the doctor's name, address
and telephone number, as well
as the name of the type of medicine
the doctor practices. Those Medicaid
Recipients requiring medically-necessary
stretcher transport are requested
to call at least five (5) days
in advance. If the Medicaid appointment
is of an urgent nature, please
call our office. Special circumstances
will get proper consideration.
PICK UP AND DROP OFF INFORMATION
- Please be ready at least sixty
(60) minutes before your scheduled
appointment.
- Watch for the bus. The driver
will beep the horn for you to
come out.
- Have your Trip Fare ready.
- When your appointment is concluded,
it is your responsibility (or
ask office staff) to phone 464-RIDE
(7433) in Ft. Pierce or 879-1BUS
(1287) in Port St. Lucie and let
us know you are ready. A bus will
be dispatched to you as soon as
possible.
CANCELLATION/NO SHOWS
If you need to cancel your reservation,
whatever the reason, please make sure
that you call the office and notify
us at least two (2) hours in advance
of the bus arriving at your home.
Failure to do so results in a No-Show.
Community Transit tracks the number
of No-Shows that occur each month.
If a passenger incurs two (2) No-Shows
within a thirty (30) day period,
the passenger's services with Community
Transit will be suspended for 30
days. Please be sure to cancel your
reservations to avoid disruption
in your services.
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